Smarter dispatch
Rank the best available response by more than distance alone.
Smarter Dispatch, Faster Response
Smarter Dispatch, Faster Response
ProximityLink helps control rooms choose the right responder faster, understand the operational impact, and act before pressure becomes performance risk.
PL
Proximity
LINK
Smarter Dispatch, Faster Response
The tool in action
See why the recommended responder is the right next move.
Distance matters. So does the likelihood of attendance, the pressure on the incident and the outcome your team is trying to protect.
Smarter dispatch signal
Incident PL-042
Utilities
#1
Engineer A
Basingstoke · 7.8 miles · ETA 18 mins
94
score
Distance
100
Yes history
87
Why this recommendation
Nearest responder with strong acceptance history
#2
Engineer B
Reading · 12.4 miles · ETA 27 mins
86
score
Distance
82
Yes history
91
Why this recommendation
Further away, but most likely to accept quickly
#3
Engineer C
Andover · 16.2 miles · ETA 32 mins
62
score
Distance
71
Yes history
48
Why this recommendation
Available coverage, but response confidence is lower
Regulation and service
18 min
potential service gain
For utilities, the best dispatch decision is not just the nearest crew. It is the response most likely to reduce interruption time, protect vulnerable customers and keep restoration performance moving in the right direction.
Customers affected
184
PSR records nearby
11
Minutes at risk
3,680
Regulatory pressure
High
Faster response
Move quickly from incident awareness to a confident assignment.
Clearer priority
See what is at risk, what matters most and where action should land.
Better outcomes
Protect service, reputation, safety and performance when pressure rises.
Regulation and service
Smarter dispatch protects customer minutes, regulatory performance and service reputation.
For utilities, the best dispatch decision is not just the nearest crew. It is the response most likely to reduce interruption time, protect vulnerable customers and keep restoration performance moving in the right direction.
Built for control rooms